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Wal-Mart

31 inquiries |
Department Stores

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1310 Preacher Roe Blvd
West Plains, MO 65775-2998 | Get Directions

(417) 257-2800

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/19/2019 Steven M.

They need to put a sign up around beer stating you can not buy beer with any kid under 21 with you.

They need to put a sign up around beer stating you can not buy beer with any kid under 21 with you. I'm 42 years old try beer 12 pack beer with my 17 year old kid with me. Never got around beer with me had food and soda also the lady was very pissy with me and my kid trying care both us telling us it's a federal law for Wal-Mart to sale beer with a minor with me. I should of left her in the car but really last I checked Wal-Mart had kids every where going to be hard push this but I'm done with all Wal-Mart's's going to blow this up on Facebook and paper hope they run them out of town. I have seen them sale to minors before if they going to push this needs have sign posted clearly save the roof lady up front breath never been talked to as bad as she did

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Wal-Mart closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Department Stores

Primary Contact:	Trent Cockrum (Manager)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Wal-Mart Supercenter

Websites:
There are no additional web sites.

Contacts:

Trent Crockrum (Manager)

First Name:

Last Name:

Email Address:

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