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Wal-Mart

28 inquiries |
Department Stores

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1701 N Bluff Street
Fulton, MO 65251-2499 | Get Directions

(573) 642-6877

http://www.walmart.com/store/5...

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/7/2022 Lance Q.

I want to see the 2 women who closed the store tonight fired! Period!

I had a cart full of groceries and other items I needed very badly and unfortunately I don't have the luxury of being able to help when I get off work and I was walking through the store rushing, forgetting items as I went, but the kicker is I asked a woman at the register at the service desk if she could help put money on my t-mobile money card, but she denied me the luxury of being able to help me. Then when I was trying to check out, it said I couldn't use cash, only a card.... but the 2 women behind the counter were extremely rude and basically shoved me out the door! I want to file a complaint with Walmart and I promise to get the women who have been so rude to me fired. This has not been the first time and I'm sure it hasn't been the 30th time! I'm p**** and heads are going to roll!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Wal-Mart closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a department store.

Primary Contact:	Management
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Wal-Mart Supercenter

Websites:
There are no additional web sites.

Contacts:

David Glass (President)

Joan Wilkerson (Manager)

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