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Wal-Mart

  50 inquiries |
Department Stores

745 West Hill Field Road
Layton, UT 84041-4602
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(801) 546-1992

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/27/2021

I think you need to train them to check all vehicles . Not talk for long periods of time, not be so rude to the customers.

I done a pick up order 7/26/3021, my pick up was between 5-6. I got a text about 4:30 so I got over there at 4:45. I called the number give them my stall number and make and color of my truck, got out and put the hatch up. I sit there in the heat and sit there watching the employees bring out order after order none mine. Also talking to people in their cars instead of checking on no one. I sent another call, still nothing. I was hot and mad. At 6:07 I go inside and asked a lady name Terry if they had a order for Rose I said I've been sitting there for almost an hour and half, she's like uh, no,no. She did say when she brought my order out sorry it's been busy, no when I can see them talking for quite some time to people in cars I don't agree. What made me the maddest is when she acted like I was lying about how long I'd been there. I'm 59 years old and that heat was extreme

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Wal-Mart closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a department store.

Primary Contact: Customer Service
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Wal-Mart Supercenter

Websites:
There are no additional web sites.

Contacts:

Jay Knugson (Manager)
Jay Knudson (Manager)

Addresses: