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Wal Mart Store #1922

227 inquiries |
Department Stores

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12549 Foothill Blvd
Rancho Cucamonga, CA 91730 | Get Directions

(909) 899-1441

http://www.walmart.com

Open 24 hours

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/22/2020 Susan W.

"No Social Distancing"

Last month, May 2020, I went to my local Walmart to make some returns. The Customer Service area is to the right of the store entrance. The pull-straps were in place indicating the line. However, to my surprise, there were "No Social Distancing" Indicating Decals on the floor!!!! There were two sets of customers in front of me & one customer behind me! We took upon ourselves to "distance ourselves"!!! For a Company that's advertising Cleanliness, Courtesy, Products in Stock, the Customer Service Dept. was neglected!!! Also, the Isle Indicators , for direction of shoppers & distancing, were Not Enforced nor was "Masks" wearing!!!!! I felt overwhelmed & completed my shopping as soon as I could! Shoppers were totally ignoring the "distancing decals" & there were No Walmart Team Members in site!!!! The Commercial for Walmart during this COVID-19 Pandemic, is "Totally Misleading"!!!! All the areas of concern need to be addressed IMMEDIATELY! There were also, Too Many Shoppers inside all at the same time!!! No form of regulating the number of shoppers in the Store at the same time!!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Wal Mart Store #1922 closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Walmart is a multinational discount department store and grocery retailer.

Primary Contact:	Sandra Nuterangelo (Store Manager)
Business Started:	3/23/1993
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Wal-Mart

Walmart

Wal Mart Stores, Inc

Websites:
There are no additional web sites.

Contacts:

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