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Wal-Mart Supercenter

23 inquiries |
Department Stores

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3018 East Ave
Central Square, NY 13036-2699 | Get Directions

(315) 668-0400

http://www.walmart.com

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/17/2025 Linda P.

My complaint has to do with the Disability Parking area.

My complaint has to do with the Disability Parking area. I understand those parking spots are for those that have a handicap. I personally drove around one day about a week ago, 5 times looking for a spot to park. Question is, does your employees have an area for disabled parking that is not used for customers? I witnessed one of your employees walk to the first Disabled parking spot just outside the door on grocery side to get her lunch. Again, today that same car was parked there. Is this fair to a customer that needs a spot whose disability is worse. Vehicle is a red JEEP and the lady usually works at the front cashier area. Provide a Disabled parking spot for employees in an area separate from customer Disabled area. Within a 4-6-8-hour workday that spot could be used for a paying customer several times that may not be able to walk as good as the employee I witnessed.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Wal-Mart Supercenter closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Department Stores

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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