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Total Amount in Dispute:

Total Amount Settled:

Complaint Experience

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

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Complaint Closing Statistics

complaints against closed in last 3 years.
Complaints Type of response
Making a full refund, as the consumer requested
Making a partial refund
Agreed to make an adjustment
Refusing to make an adjustment
Refuse to adjust, relying on terms of agreement

complaints against

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