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Walmart

  21 inquiries |
Department Stores

2400 Harding Highway
Lima, OH 45804
| Get Directions

(419) 222-4466

http://www.walmart.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/15/2020

I was told by a Walmart employee that they were closed and I was not permitted to enter

As I was walking to the entrance of the store, I was told by a Walmart employee that they were closed and I was not permitted to enter at this time--please get back in your car and leave. I stated that it was only 8:14 p.m. and I would only be getting cat litter. He then proceeded to tell me "ma'am I told you we are closed you are welcome to make your purchases tomorrow morning when the store reopens. I had actually called the store at 7:40 p.m. to confirm that this store location would not be closing until 8:30 p.m.; which was the determining factor in why I decided to shop at the Harding Hwy location vs. going to Bellefontaine (which had an 8 p.m. closing time). I obviously would have chosen the bellefontaine store location had I known the store hours were determined based on the employees wild ass hair... [My apologies, I just don't know an alternative/politically correct way of saying that]. Apology note to all customers who may have encountered a similar situation while under quarantine in which there are limited operating hours,. It would also be a compassionate gesture to again offer the Savings Catcher Program given the mass lay-offs tightening the budget of the already lower/limited-income that is the majority of Walmarts' customer base. I greatly appreciate your efforts pushing this complaint/experience forward.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Walmart closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is department stores.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.