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Walmart Supercenter

67 inquiries |
Discount Department Stores

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1861 South San Jacinto Avenue
San Jacinto, CA 92583 | Get Directions

(951) 487-1492

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/7/2018 Julie M.

I am very disgusted with this employee and have been humiliated beyond belief.

On May 5th i went to return a pair of shorts that were purchased 4/17/2018 and was told by employee Tammy in returns she couldn't take them back because they were worn. No where in the policy does it state you cant do that. You have 90 days and i returned with receipt in 18 days. After arguing with her she put the return back on my card without giving me the option of cash which is stated in the policy!!! In prior incident was when i was returning a vacuum with receipt one night months ago and she accused me in front of everyone of returning a vacuum without a receipt...IT WAS NOT ME. she apologized rudely but brought it up on my last visit saying again it was me. I will take a polygraph test right now and it will come back that i am not lying. I am very disgusted with this employee and have been humiliated beyond belief. I want this employee terminated.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Walmart Supercenter closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is discount department stores.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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