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Walmart Supercenter

22 inquiries |
Department Stores

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250 Tallmadge Road
Kent, OH 44240 | Get Directions

(330) 673-3142

http://www.walmart.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/9/2020 Melanie T.

I am very upset and it is Redundant how we was treated

I was at this WalMart early in am today cus of my friends work hours. So it's only time they can give me a ride .I am very upset and it is Redundant how we was treated by Debora at check out and rest of your team members who we're on the floor .I was humiliated and felt vary Insulted about the situation .I feel I need to call my Attorney to get my attorney to file a law suite against you for Defamation of Caretor. Debora was Rude to Us and floor Employee's asking me (us) why we was shopping so late and why ? I didn't know Wal Mart had a time limit on shopping ? And I didn't know Wal Mart can tell me when I am allowed to enter they're store ? ( Melanie) and Bob ,Dom (work shift's We have $$ and may never come back to Wal Mart because of treatment and I am gonna put my experience on Twitter and Facebook .You don't treat your customers like S*** and Thieve's ? I can under stand why alot of people are shopping on line now,cus the Employee's at store's are Rude and vary Unprofessional. I would like a call on this situation as for I will address this on my Facebook page and also on Twitter !

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Walmart Supercenter closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is department stores.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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