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West Hills Capital

619 inquiries |
Gold, Silver, and Platinum Dealers

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1314 North Oliver Avenue #8348
Wichita, KS 67208 | Get Directions

(800) 867-6768

http://www.westhillscapital.co...

Please contact the business for hours of operation.

Company Rating

AAA

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Customer Reviews

based on 21 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/1/2018 K T.

Questions were answered and assurance given to me

I had many questions about my account and it was answered precisely and in understood terms. Over all account information was given to me about the value ratio of silver to gold. I’m glad that I chose silver to be in my portfolio and the agent was very knowledgeable.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against West Hills Capital closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

At West Hills Capital, our goal is to provide the most accurate, sound, and uncompromised advice regarding the best options for acquiring gold and silver.

Primary Contact:	Joseph Unger (President)
Business Started:	9/28/2012
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

West Hills Capital, LLC

Websites:
There are no additional web sites.

Contacts:

Brooke Gonzalez (Client Service Specialist)

Customer Service

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