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WestCoast Kids/ The Kids Factory

134 inquiries |
Children's Home Furnishings | Business Alert

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1624 West Katella Avenue
Orange, CA 92867 | Get Directions

(714) 289-3640

http://www.thekidsfactory.com

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against WestCoast Kids/ The Kids Factory closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is the sale of kids furniture.

Primary Contact:	Brian Klinger (Owner)
Business Started:	2/1/2007
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Recent information provided to the Better Business Bureau indicates this company is in the process of filing for Bankruptcy. Consumers may contact Winterbotham Parham and Teeple for further information and assistance at 714-543-8944.

Industry Resources

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Additional Info

DBAs:

Kids Factory Furniture for Life

Newport Bedrooms & Waterbeds

The Kids Factory

Websites:

www.thekidsfactory.net

Contacts:

Tobie Collins (Owner)

Paul Collins (Manager)

Addresses:

638 Camino De Los Mares Suite A-140, San Clemente, CA, 92673

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