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Western Estate Planning Services

  606 inquiries |
Estate Planning

27762 Antonio Parkway L1-484
Ladera Ranch, CA 92694
| Get Directions

(866) 498-7878

http://www.westernestateplanni...

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/23/2016

The service is poor and not what I call professional. The pricing seems fair, but I guess you get what you pay for.

I have been trying to help my mother-in-law add her daughter and son to her trust checking account as check signers for about 2 weeks now. Our bank has stated that in order for a person to be a check signer on a trust checking account that the person has to be a trustee (the F&A representative I talked to checked with the trust department while I was on the phone). The only time a successor trustee can sign checks is when the Trustee passes. Dina at WEPS stated very emphatically that the Bank doesn't know what they are talking. She has not answered my question whether a successor trustee can sign on the trust checking account with the Trustee still alive. Is there a problem adding two more trustees? Why can't we just do what the bank wants? Service leaves a lot to be desired. Return calls are not timely at all ( this is one thing that bothers me the most about any person or company. Its like I don't matter to the person I'm trying to communicate with. Richard

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Western Estate Planning Services closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing living trust and estate planning services.

Primary Contact: Dina Payne (President)
Business Started: 2/11/2005
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We routinely advise before purchasing any type of living trust annuities or estate planning products consult with your attorney CPA family members or other trusted business advisor. Living Trusts or Wills may not be appropriate for some individuals. These types of companies are are often referred to as "trust mills" who offer cheap trusts to drum up sales of annuities which may put senior investors in a financial bind.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

E P O C
Western Estate Planning Services, LLC

Websites:
There are no additional web sites.

Contacts:

Mark Atkinson (Manager)
Thomas Payne (Owner )
(Customer Service)

Other Categories:

Addresses: