2,506 inquiries | Loan Companies
(888) 739-9192
http://www.westlakefinancial.c...
Company Rating
A
Customer Reviews
based on 1 review.
Write Review
View Customer Reviews
Complaint Experience
94%
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
Westlake totally ruined my credit and ignored my complaints and call out for help on a Bentley I outsized and never recieved
Totally bad I would never go to them again to get a loan to purchase a vehicle ! I bought a nevered thru them from BMW of Fairfield so Westlake gave me the loan ! I paid it off in 12 months so I could go back a purchase Bentley ! Which I contacted them told them I esnted to use them Again to make car purchase which I got approved met Westlake requirements of 7,500.00 down and put my payments on automatic payment which I did ! However Westlake nevered sent the check to the dealership so I the loan defaulted and I was trying to file complaint on finance department handling my loan ! No one would help me so Westlake hade me sign a new loan agreement to cover their neglect of not sending finance check So my 1st my due date was May 15 th with new loan agreement my due date was on June 21st but I nevere received my Bentley because it was damaged and wrecked from the transportation company and no one from dealer who hired them from the owner of transportation company excepting responsibility for value and repairs ! So transport company calls Westlake an say I abandon vehicle and finance company goes pick it up without customer knowledge n put repo on my credit then put it in dealer compliance because if my complaint I nevered received possession of vehicle and totally ignore dodged and evaded my calls n cry out for help in this matter only to allow a 4 month time lapse to close account and charge me and ruin my credit and credit score !! I'm seeking compensation and a settlement claim for 5,000 to receive pink slip n restore my credit on this account
Read More
BCA's Summary and Analysis:
Some complainants report billing disputes alleging payments are not credited or late charges are added when payments are not delinquent. Other complainants allege difficulty obtaining titles statements or information on payoffs and customer service issues.The company responds to some complaints by clarifying billing issues sending statements providing proof of debt advising customers of their payoff amounts removing contact numbers and issuing credits.
Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.
File Complaint
Complaint Closing Statistics
Company Info
This company's business is providing financial services for automobile purchases.
Interested in Westlake Financial Services, LLC? Contact them directly!
Request Quote
Licensing
California Department of Insurance
Verified License
License Number: 0I96552 Status: Active
BCA has no information regarding government actions at this time.
We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
DBAs:
Websites:There are no additional web sites.
Contacts:
Photo Gallery
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Don't have an account? Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Already have an account? Login
Forgot Password
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.
Profile