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Westside Wholesale

1,557 inquiries |
Electronic Equipment Wholesale

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7765 National Turnpike, Suite 140
Louisville, KY 40214 | Get Directions

(877) 998-9378

http://www.westsidewholesale.c...

Monday - Friday 5:00am - 5:00pm PST

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/7/2015 oldtechy

suggest you not be tempted by the attractive prices

_ The nice: The website offers many products at very attractive prices. The online order process appears to run smoothly, but then ... _ The naughty: a) charges are posted to your credit-card, even before product shipment. b) orders are not fulfilled promptly (think "weeks"). c) no one EVER responds to email inquiries. d) phone support either makes empty-promises or hangs up. e) orders that are cancelled or returned "within" their terms _ are NOT refunded promptly. f) Only way to receive refund is filing complaint(e.g. B B B) or CC-chargeback. ... in searching the web my experiences are far from unique. btw: this "fulfillment" company has recently relocated from Las Vegas, NV. 89103 and was also previously domiciled in (2) Los Angeles, CA locations: (curious huh?) _ 7122 Beverly Blvd. 90036 _ 5815 Sunset Blvd. 90028 A phone-rep excuses bad reviews to their problems during the recent move, but negative reports, reviews & complaints go back way further than that This company has relocated a bunch of times; why? 1) WESTSIDE WHOLESALE _ (fullfillment center : internet & phone orders) 7765 National Turnpike #140 Louisville, KY 40214 1-702-577-2088 Fax: (323) 980-1074 1-877-998-9378 (www.westsidewholesale.com) prior address: _ 4170 W Harmon Ave Ste 5A, Las Vegas, NV 89103-5339 1) Westside Wholesale Electric & Lighting Inc. _ (store front) 7122 Beverly Blvd. Suite A Los Angeles, CA 90036 (323) 939-7979 prior address: _ 1600 W Burbank Blvd, Burbank, CA 91506 _ 5815 Sunset Blvd, Los Angeles, CA 90028 _ 5670 Rickenbacker Rd, Bell, CA 90201

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Westside Wholesale closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Our company is a wholesale distributor for the electrical, lighting, heating & cooling, air quality, plumbing, security, pool supply, and other related industries. We have multiple warehouses & offices nationwide servicing the United States & Canada.

Primary Contact:	Allen Nazarian (Vice President)
Business Started:	7/14/1986
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Westside Electric Wholesale, Inc.

Westside Wholesale, Inc.

Westside Wholesale Electric, Inc.

Websites:
There are no additional web sites.

Contacts:

Tom Miller (Regional Manager)