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WhitePages, Inc.

  305 inquiries |
Information Search Retrieval Services

1301 5th Avenue
Seattle, WA 98101
| Get Directions

(206) 973-5100

http://www.whitepages.com

Monday to Friday: 8am - 5pm (PST)

Company Rating

A

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Customer Reviews

based on 1 review.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/30/2020

It claimed that it would tell me the owner name and location for a fee of 2.50. I entered my debit card information. And then it would not process unless I checked the box. That would charge me 29.00 (2.50tax). My complaint is that they are giving False information. Misleading the consumer into being able to afford 2.50 per month for a service. They will in actually charge 29.00. that is a huge price difference. That practice needs to be nipped in the Bud. As it is a growing fraudulent scheme that could create a huge hardship on consumers. Please address them type of schemes and put a hault to that type of marketing business practice. Thank you. P.S. the phone number I was looking up belongs to me. However it was stolen and I was attempting to try to find who has it. Somehow they disabled the find my device app I had on that phone.

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Complaints and Resolutions

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against WhitePages, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

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Other Information

Company Info

Whitepages was founded in 1997 by Alex Algard out of his Stanford dorm room with a single vision: to help people find, be found and connect. Since then we've become the leading provider of contact information in North America.

Primary Contact: Customer Service
Business Started: 8/12/2005
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

White Pages Inc
whitepages.com

Websites:
There are no additional web sites.

Contacts:

Customer Service
Alex Algard (CEO & Founder)
J White (President)
Thomas Ager

Other Categories:

Addresses: