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Whole Foods

  10 inquiries |
Supermarket Chains

230 Bay Place
Oakland, CA 94612
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(510) 834-9800

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/6/2019

I believe that it is harassment due to me having a service animal which they have made it clear that they don't like

I was verbally accosted by a manager at whole foods who claimed that I can not carry a skateboard to the store or my ninebot mini which I use to travel with me. I believe that it is harassment due to me having a service animal which they have made it clear that they don't like but can't do anything about because it's a service animal. I'm disgusted by the way that I've been treated with whole foods not just now but many times over the years. someone needs to get control of their management. If you have complaints against whole foods please make your voice heard. Here is a video of what transpired: https://youtu.be/dZKfTsSdWyE. And here is the phone conversation with their regional corporate phone number for California area. a very rude person named Beau refused to get their manager on the phone. This is the way that their corporation operates. Like they are some type above the law bureaucratic system that you ABSOLUTELY have to deal with. I would like the manager Earl to apologize in front of the security guards, me, and their management for disrespecting and harassing me while I'm just trying to shop at their store.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Whole Foods closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is supermarket chains.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.