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Wiers

54 inquiries |
Truck Repair Service

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3748 West Morris Street
Indianapolis, IN 46241 | Get Directions

(317) 429-0924

http://www.wiers.com/indianapo...

Company Rating

CCC

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/27/2021 MODOU F.

I HAVE VERY BAD EXPERIENCE!!!

I HAVE VERY BAD EXPERIENCE WITH WIERS TRUCK REPAIR IN at 3748 w morris st indianapolis IN46241. The issue is this: I took my semi truck there truck wasn't build air. After they diagnostic they say air compressor need to be change and me 6k to fix. When I ask other dealer rush truck center ask less 3k and shirk international asked $2500.00. When I refused this price they charged me $234 for the diagnostic. So my idea is that this company is not qualified and is in wrong and error it charges customers more than double the normal price and if you refused it charges you for the diagnostic and me they have charge $234 for just the diagnostic. Now my opinion is this is a highway robbery and I do not recommend anyone to go there. I liked tell the true to costumer that is better than what they doing and my rate to them is 0.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Wiers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing truck repair services.

Primary Contact:	Management
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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