Wilbur Home Health Care & Medical Supply, Inc.

Giving the runaround they tell me they're working on orders for my mother's Walker and wheelchair.

This is a medical supply company and they give you the runaround they tell me they're working on orders for my mother's Walker and wheelchair. She's handicapped cannot move without them and promise me that you'll be ready at a certain time so I make arrangements to come pick it up and it's not ready then they tell me it'll be ready this morning and I called they tell me they're waiting on my doctor I called the doctor the doctor says they're waiting to hear from them the company Wilbur it's Marianne is I believe her name the lady that's helping me or is not helping so then I have my mother has two insurances and then yet they still wanted to charge me for a walker I'm still have yet to get the wheelchair that they have a whole Warehouse full of them and they say they're waiting on my doctor my doctor once again fax everything to them and they done nothing but lie to me and so my mother again who's handicapped cannot move without these mobility devices and has been depending on this has just been let down I've had to make sure that she does not fall that she can move and I can't do this by myself that's why she needs these mobility devices for quality of life and they are hindering her quality of life. What I want is for everybody to know the unprofessional way this company is running I've had to take time out of my day cancel my doctor's appointment so I would like them to be reprimanded and perhaps somebody looking to their business license if they have one.

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