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Windows Tech Support SCAM

46 inquiries |
Scam

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Bridgeport, NY 13030 | Get Directions

(315) 633-3459

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/11/2019 Lisa R.

They are scamming people to get access into their personal information through their computer.

I got a call from 614-999-1240 saying my account was charged 399.00 for protection of my computer. If I want to cancel call them back at the exact same number. I called a man named Eric answered. He said if I want to cancel today was the last day. I asked him what account of mine was being charged. He responded my bank account I said I have two accounts which one was he referring to. He said it doesn't matter to turn on my computer and he would help me remove the charges. He was very pushy he wanted me to log onto my computer and give him remote access. I did not of course so he hung up on me. This is a scamming company that needs stopped.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Windows Tech Support SCAM closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This is a scam report for scammers portraying themselves as Windows Tech Support.

Primary Contact:	Roger Smith (Supervisor)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Computer Tech Refund Department of Windows

Microsoft Support

Websites:
There are no additional web sites.

Contacts:

Steve Nelson

Eric

Jason

Mike Wilson

Other Categories:

Computer Software Services

Addresses:

, Miami, FL,

First Name:

Last Name:

Email Address:

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