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Wing Stop

  12 inquiries |
Fast Food Restaurants

970 Sunrise Avenue Suite 100
Roseville, CA 95661
| Get Directions

(916) 749-3012

http://www.wingstop.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/2/2019

Be a lot more accommodating and don't tell your customers no if they ask for a dipping sauce regardless of their order.

Upon arrival, I ordered a ten piece of wings and got the drumsticks only. The cashier was very pleasant. This order cost me almost $16.00. After waiting 20 minutes a young man called out my name and I went up to the counter and asked him for some ranch to dip my wings in, two to be exact, I asked him so you don't give any dipping sauce with orders and he replied no we don't on to go orders and that it is corporate policy. I have been to many locations and have never been denied any dipping sauces, and if this is your practice then I will no longer go to any of your establishments. To me that is absolutely ridiculous to not give any dipping sauces on any order. I will not pay almost twenty dollars and not get my moneys worth, especially when I've gone to plenty of other wing places and was never denied there. So from now on I will not recommend wing stop to anyone or visit there again. Plenty of other places that will serve me well. Might want to rethink your stingy policies.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Wing Stop closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is fast food restaurants.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.