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WoodSpring Suites Savannah Pooler

24 inquiries |
Hotels

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122 Godley Station Blvd South
Pooler, GA 31322 | Get Directions

(912) 348-9380

http://www.woodspring.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/11/2021 Edelma H.

Fire the woman and change the rules of that hotel.

This hotel did me real nasty. They evicted mine and my sons stuff and threw it in a dumpster. I'm missing a lot of stuff, they broke my mirror and took my tire air pump. For $78 bucks they evicted me and disrespected the stuff I worked hard for. I have stayed in this hotel for months and I never has any issues about payments. Every time we have issues, it was caused by Expedia reservations one. But this woman that work as a front desk, she has some issues with me. I don't know her, I rarely speak with her but I believe she's a racist or stereotyping me. She destroyed my sons school stuff and toys. Please help me get the justice. They are very wrong for that, I want who ever responsible with my stuff to get fired and reimburse the damage that they had caused me

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against WoodSpring Suites Savannah Pooler closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is hotels.

Primary Contact:	Office Manager
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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