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WRM Termite Control

747 inquiries |
Pest Control Services

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12861 Aspenwood Lane
Garden Grove, CA 92840 | Get Directions

(714) 289-2120

http://www.bugstopper.net

Monday-Friday: 8:AM-5PM
Saturday: By Appointment Only

Company Rating

AAA

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Customer Reviews

based on 7 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/3/2014 Carlene F.

All of the information was very easy to understand and helpful.

I called WRM Termite Control out to my home for fumigation services. The technician was very knowledgeable and explained the process in detail. I was informed about the various gases that were going to be used and what their effects would be. All of the information given was very easy to understand and helpful. As a first time customer, I was very pleased with my experience.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against WRM Termite Control closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

WRM Termite Control Company specializes in locating and eradicating termites and pests for individual homeowners, commercial property owners, property management companies, homeowner associations and real estate companies in and around Orange County.

Primary Contact:	Robert Becker (Owner)
Business Started:	3/12/2002
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Licensing

California Structural Pest Control Board

Verified License

License Number: 4767
Status: Clear

Businesses offering to perform pest control or termite services within California are required to be licensed with the California Structural Pest Control Board. For the most up-to-date information regarding license status, consumers may contact the Structural Pest Control Board by calling (916) 561-8704 or visiting their website at www.pestboard.ca.gov

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

W R M Termite Control

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