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XO Communication Services, LLC

60 inquiries |
Website and Web Page Development Services

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13865 Sunrise Valley Drive
Herndon, VA 20171 | Get Directions

(800) 421-3887

http://www.xo.com

For business hours please contact (800) 421-3887.

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against XO Communication Services, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

XO Communications is one of the nation’s largest communications service providers. Exclusively serving businesses, large enterprises and other telecommunications companies, we know what it takes to keep your business going strong.

Primary Contact:	PERT Regulatory Grievances
Business Started:	1/1/1994
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

XO Communications

Websites:
There are no additional web sites.

Contacts:

Steven Dumais (Case Manager)

Teresa Miller (Manager)

Ginger O'Rourke (Regulatory Grievance Dept.)

Armesha Green (Client Services Manager)

Bobby Saldana (Case Manager)

Other Categories:

Website Hosting Services

Addresses:

818 West 7th Street Suite 980, Los Angeles, CA, 90017

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