Youthology Research Institute

“We urge careful consideration before agreeing to trial offers or giving your credit card number to unfamiliar companies with unfamiliar products. Once your credit card number has been provided to cover shipping and handling it will remain on file with the seller for shipping and billing purposes. If you forget to cancel within the free trial period your card number is readily available to bill for your first shipment of product. Customers report that cancellation requests are ignored calls are not returned credit cards continue to be charged and unwanted product shipments continue to arrive. This company's free trial offer is conditional upon accepting their offer for additional product. ~~ FTC Guidelines for advertising this type of offer require that all terms and conditions of the offer as well as cancellation instructions be clearly and conspicuously displayed in at least 10 point type before asking for payment or obtaining the customer's consent. Clearly and conspicuously means NOT disclosed in microscopic print accessed by a web link to another site but rather disclosed along with the free trial solicitation. Regardless many consumers overlook the advisory and are unaware of the charge until their next monthly credit card statement. Typically consumers complain that Emails are not returned or acknowledged calls are not returned or they are unable to contact the company at all. Industry guidelines require marketers to provide a fast easy method of canceling either by mail phone or website. Failure to do so may be a violation of consumer protection laws.~~Most credit card issuers will allow the cardholder 60 days to dispute an unauthorized or inaccurate charge. Review your monthly statement carefully. If you discover a charge which is unfamiliar investigate and dispute the amount with your card issuer as soon as possible to protect yourself from making unwanted purchases.”