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Zaxby's

  41 inquiries |
Fast Food Restaurants

2030 McCrays Mill Road
Sumter, SC 29154
| Get Directions

(803) 773-1500

https://www.zaxbys.com/locatio...

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/23/2020

I would like this business to get their employees in check

I came into zaxby's around about 4:00 pm, just to purchase a drink, I stood there about 20 minutes while the workers walked around like they did not see me standing there. So one of the guys had just walked back behind the counter I had some could I purchase a drink. He then goes to says nobody helped you. So at this point I saw a shift leader walked from the back and and she stated she don't know what's going on some of the workers are playing around this is not the first time and also we have other customers were complaining. These employees need to be in check it does not make sense that the line has to be that long and you have employees playing around . It took me about 35 minutes just to get one drink. When the guy brought me my drink he goes to says the machine was down ??. It was too funny the machine was not down. It's not right how some of these places treat you.. I hope that they get better if not they will be losing a lot of customers. I would like this business to get their employees in check and stop playing around on their jobs. It didn't make sense I had to stand there that long to get a drink.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Zaxby's closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a fast food restaurant.

Primary Contact: Owner
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.