Zero Energy ratings, reviews and complaints - Solar Energy Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Zero Energy closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Zero Energy Contracting is a leader in Home Performance, Solar Electric and Solar Hot Water services. Live Smart. Live Safe. Live Comfortable.

Primary Contact:	Norris Lozano (Customer Liasion)
Business Started:	7/1/2010
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 953417
Status: Expired

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

This company has filed Chapter 7 bankruptcy on March 8, 2018, with the U.S. Bankruptcy Court Central District of California (Los Angeles). Bankruptcy Petition #: 2:18-bk-12552-RK. Under federal bankruptcy laws, Chapter 7 allows for liquidation of assets. For information about filing a claim as a creditor, contact the clerk of the bankruptcy court. Here is a link to the Chapter 7 bankruptcy filing https://www.inforuptcy.com/filings/cacbke_1818871-2-18-bk-12552-zero-energy-contracting-inc

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Zero Energy Contracting, Inc.

Websites:
There are no additional web sites.

Contacts:

Evelyn (Human Resources Assistant)

Gerald Suk (Officer)

Customer Service

Paul Hanson (President)

Joe Power

Other Categories:

General Building Contractors

Reputation Report

Zero Energy

Complaints and Resolutions

Other Information