A G Corporation Home Saver Specialist ratings, reviews and complaints - Real Estate Consultants

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complainant alleges paying $1400 to obtain a repayment plan, but failed to receive one and failed to receive return calls. She claims that the company told her not to pay her mortgage and she almost fell into foreclosure. The company responds by stating it provided the repayment plan, which she signed and returned to the bank and they are not responsible for any payments after the file is closed. The complaint is closed as unresolved, the customer claims that the company's response is untrue and the matter remains unresolved.

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Complaint Closing Statistics

0 complaints against A G Corporation Home Saver Specialist closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing foreclosure negotiation services.

Primary Contact:	Robert Alonso (CEO)
Business Started:	12/1/2002
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Representatives of the foreclosure consultant are required by California Law to have a valid current Califonia Real Estate Sales License and must have a bond by a surety insurer in an amount equal to at least twice the fair market value of the real property that is the subject of the contract. The representative must provide this in writting and also a statement, in writting, under penalty of perjury, that they are properly licensed and bonded. Failure to comply with these requirements renders the contract void. As of November 15, 2003, we verified that the company, nor it's principals, have a valid California Real Estate Sales License. To verify licensing, visit www. dre. ca. gov or call (916) 227-0900. By law, the contract must also provide for a three-day cancellation right and no monies must be paid prior to performing all the services set forth in the contract. Generally, failure to provide the cancellation notice means that your right to cancel exists until you are notified as required and the cancellation period has expired.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Alonso A G Corporation

A G Corporation

Websites:
There are no additional web sites.

Contacts:

Omar Herrera (President)

Reputation Report

A G Corporation Home Saver Specialist

Complaints and Resolutions

Other Information