Complaints for A G Corporation Home Saver Specialist in Downey, CA

8255 Firestone Blvd, Suite 310
Downey, CA 90241 | Get Directions

(562) 869-9191

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complainant alleges paying $1400 to obtain a repayment plan, but failed to receive one and failed to receive return calls. She claims that the company told her not to pay her mortgage and she almost fell into foreclosure. The company responds by stating it provided the repayment plan, which she signed and returned to the bank and they are not responsible for any payments after the file is closed. The complaint is closed as unresolved, the customer claims that the company's response is untrue and the matter remains unresolved.

Complaint Closing Statistics

0 complaints against A G Corporation Home Saver Specialist closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

A G Corporation Home Saver Specialist complaints