A Paradise Developers ratings, reviews and complaints - Concrete Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company fails to complete contract work, or fails to complete work according to contract timeframes. Some complainants report that workmanship performed by the company is of poor quality, or that they had difficulty in obtaining repairs. A few complainants allege poor customer service. They contend their telephone calls are not returned, or, not returned in a timely fashion. The company generally responds to some complaints by completing jobs, settling disputes and in one case by providing a partial refund. A few complaints are closed as unresolved, meaning the customers are not satisfied with the company's responses. Several complaints remain unanswered.

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Complaint Closing Statistics

0 complaints against A Paradise Developers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a general contractor providing pools, concrete and landscape services.

Primary Contact:	Joe Bernard (Owner)
Business Started:	9/14/1991
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 628544
Status: Revoked

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

As of our last verification, on May 28, 2003, this company's State contractor's license was listed as suspended by the State Board for failure to comply with an outstanding Civil Judgement. We routinely advise consumers to contact the Contractor's State License Board at www.cslb.ca.gov, or call 800-321-2752 to obtain current licensing information.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Studell Inc.

Websites:
There are no additional web sites.

Contacts:

Jim Treen

Other Categories:

General Building Contractors

Hot Tub and Spa Contractors

Addresses:

12305 St. Paul Circle, Corona, CA, 92883

Reputation Report

A Paradise Developers

Complaints and Resolutions

Other Information