Complaints for A Paradise Developers in Wildomar, CA

22970 Teil Glen
Wildomar, CA 92595 | Get Directions

(951) 678-0146

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company fails to complete contract work, or fails to complete work according to contract timeframes. Some complainants report that workmanship performed by the company is of poor quality, or that they had difficulty in obtaining repairs. A few complainants allege poor customer service. They contend their telephone calls are not returned, or, not returned in a timely fashion. The company generally responds to some complaints by completing jobs, settling disputes and in one case by providing a partial refund. A few complaints are closed as unresolved, meaning the customers are not satisfied with the company's responses. Several complaints remain unanswered.

Complaint Closing Statistics

0 complaints against A Paradise Developers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

A Paradise Developers complaints