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Allen's Automotive

  134 inquiries |
Engine Rebuilding and Exchange Services

7304 Indiana Avenue #6 & #8
Riverside, CA 92504-4549
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(951) 688-2141

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege general dissatisfaction with services. Some customers state they received the incorrect merchandise and were unable to receive a refund. Other state that they experience delays and inconveniences due to excessive repair or delivery times. A few complainants report that the repairs were faulty, did not correct the problem, or their vehicle was damaged. To date, all complaints remain unanswered.

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Complaint Closing Statistics

0 complaints against Allen's Automotive closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

The company's business is the retail sale of tires, auto and RV repair services.

Primary Contact: Jason Allen (Owner)
Business Started: 1/1/2000
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

All auto repair shops must be registered with the Bureau of Automotive Repair (BAR), and should display a sign disclosing their registration along with your rights as a consumer. If you don't see a sign, ask for it. All repair shops must provide a written estimate before repairs begin which includes prices of parts and labor charges. They cannot legally substitute parts or change the repair order without your authorization. Never sign a blank work order. To verify licensing or for answers to unresolved questions for service work, you can contact the BAR at 800-952-5210 or visit their website at www.dca.ca.gov. On June 6, 2003, we verified that this company's license number AB208712, issued to Allen Automotive, was cancelled. A license is cancelled upon change of ownership and/or out of business. We are unable to locate any valid licenses issued to the owner. For the most up to date licensing information, contact the BAR.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Otwell & Allen's RV & Truck Repair
Otwell & Allen's Tires
Otwell's Auto Tire & Care

Websites:
There are no additional web sites.

Contacts:

Jim Otwell (Owner)
Amy Allen (Manager)

Other Categories:

Addresses: