Find a reputable business?

Reputation Report

AllStar Kia San Bernardino

272 inquiries |
New Car Dealers

File Complaint

735 Show Case Drive North
San Bernardino, CA 92408 | Get Directions

(909) 763-4740

http://www.allstarkia.net

Mon-Sat: 9am - 9pm Sun: 10am - 7pm

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 2 reviews.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/25/2020 Louis R.

Bad customer service at Service Department

They don't care about customer satisfaction at all. Every time I called this dealership about any issues, they don't listen to any concerns I have. They answer give me attitude.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against AllStar Kia San Bernardino closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

AllStar Kia San Bernardino is a licensed auto dealership and repair facility specializing in the finance and sale of various new and used vehicles.

Primary Contact:	Linda Gutierrez (BDC Manager)
Business Started:	1/1/2007
Social:

Interested in AllStar Kia San Bernardino?
Contact them directly!

Request Quote

Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

All Star Kia San Bernardino

Websites:
There are no additional web sites.

Contacts:

Brandi Zane (Controller)

Shirley Hooton (Controller)

David Choi (President)

Other Categories:

Used Car Dealers

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile