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Alltrade Tools, LLC

  596 inquiries |
Tools Wholesale

6122 Katella Avenue
Cypress, CA 90630
| Get Directions

(310) 522-9008

http://www.alltradetools.com

Monday thru Friday - 8:00 AM to 5:00 PM PST

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/10/2021

Be careful....customer service is HORRIBLE.

I bought a Snap-On pressure washer, a good name and model two years ago and the wand cracked. None of the aftermarket wands fit with Snap-on and you must call All Trade Tool for the part. I started a month ago with 4 calls to the 1-800 line with not one call answered or a call back after leaving detail on voice mail with detail. I emailed 4 separate times sharing model and serial number and what I need. Again, not one email returned with any update or explanation. The $200 pressure washer is useless without a good wand and this company is the only source and wont call back. Very disappointed and frustrated.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Alltrade Tools, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Alltrade Tools, LLC provides the sale and distribution of hand tools and equipment services.

Primary Contact: Sue McNeese (Human Resources)
Business Started: 3/13/1979
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Alltrade Tools
Alltrade, Inc.

Websites:
There are no additional web sites.

Contacts:

Customer Service
David Caldwell (Warehour Operations)
Gary Barnett (Vice President)
Ron Sheldon
Service Dept

Other Categories:

Addresses: