159 inquiries | Real Estate Rental Service
(562) 925-8484
Company Rating
F
Customer Reviews
based on 0 reviews.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege the rentals provided did not meet the complainant's criteria or were previously rented. The company responded to one complaint by issuing a refund. In another case the company states they had been shut down voluntarily for 2 months when the customer complained. The consumer was told to bring in a letter stating the dissatisfaction and based on the contract if in 10 days you are not satisfied a full refund would be issued but this consumer waited approximately 5 months to request a refund. The customer was offered $50.00 refund since it was after the 10 day refund period. One complaint remains unanswered.
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Company Info
This company's business is a real estate rentals.
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Licensing
California Department of Real Estate
Verified License
License Number: 01065317 Status: Expired
BCA has no information regarding government actions at this time.
Companies offering rental lists either as prepaid rental services or as credit reporting services providing free lists must be licensed by the State Department of Real Estate and maintain a $10 000 bond for each of its locations. As of our last verification on March 8 2004 this company is not licensed by the DRE and has not posted the required bond. To verify licensing call (916) 227-0931 or visit www.dre.ca.gov. According to California Law contracts must include the prospective tenants' specifications for the rental property a clause in bold type letter outlining the small claims court remedy available and a right to refund in bold capital letters. A full refund shall be made if the client is not provided at least three rental properties meeting the tenant's specifications within five days after execution of the contract unless a rental is obtained utilizing the service. The request for return of fees must be made within ten days following the five-day period by delivery or certified mail and all fees over $50 shall be refunded to the tenant if a rental is obtained other than through the company's services or the client does not obtain a rental. The client must make demand for a partial refund by supplying reasonable documentation within ten days after the contract expiration. For a complete report on this subject select the Topics of Interest rental section of our website at www.labbb.org.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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