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Complaints and Resolutions, Inc. complaints

410 Terry Avenue N
Seattle, WA 98109
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(866) 216-1072

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Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

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Complaint Closing Statistics

749 complaints against, Inc. closed in last 3 years.
Complaints Type of response
5 Making a full refund, as the consumer requested
0 Making a partial refund
9 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
733 Unanswered

749 complaints against, Inc.

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RESPONSE: No response term assigned Amount in Dispute: $20.00 Amount Settled: $0.00

Customer Complaint


I ordered product on November 12 delivery was supposed to be Nov. 17 and now it's Nov. 29 and I've messaged seller on Amazon and it said Amazon is handling delivery and it says to ask for refund but Amazon is saying they have to contact seller and until they hear from them or 48 hours they will help but clearly on my delivery on Amazon to ask for refund. Resolution Sought Get my money back and let others know as I will with friends and family of bad business transactions.

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Company Response


Per consumer, It's resolved they gave money back already

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RESPONSE: Complaint was not answered Amount in Dispute: $186.99 Amount Settled: $0.00

Customer Complaint


I order side by side doors they were broke so I sent them back they received them but will not refund my money and been emailing them and won't send doors back so keeping my money and doors Resolution Sought Want one or the other back

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