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410 Terry Avenue N
Seattle, WA 98109
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(866) 216-1072

24 hours 7 days a week

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based on 48 reviews.

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Customer Reviews

Showing 48 recent reviews for, Inc.

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Posted on 12/27/2023

Amazon is constantly leaving packages where they are not supposed to be left

Amazon is constantly leaving packages where they are not supposed to be left. I have very specific instructions on my account where to leave them and they just don't seem to want to take the time. A month ago I had three packages stolen because they're leaving them in the wrong place. Last night I was on the phone for 59 minutes with three different customer service representatives because they did not deliver my package that I ordered specifically to be delivered between 5 PM and 10 PM last night. I got an email that I opened at approximately 845 pm last night saying that they tried to deliver it at 8:15 but there was not a safe place to leave it. Number one,, if they read my instructions, there's a very safe place to leave it. Number two they were at the wrong door, but there was my doorbell right there they could've buzzed my doorbell , so instead of receiving my package that I paid extra for last night I received it today and lo and behold where was it ,,,not in the right spot AGAIN,,out front where anybody could take it. After spending 59 minutes on the phone with three different customer representatives, it got delivered to the wrong place and this is not the first time. I know they are a huge company, but something needs to be done. It is absolutely ridiculous. reporting it to Amazon, does absolutely positively no good whatsoever. They say the same thing as the other person they're going to file a report it's the same thing over and over and over again and nothing.

Posted on 10/5/2023

FTC complaint against Amazon is bogus

FTC complaint against Amazon is bogus as Amazon must factor in prices the cost of delivery to people's homes. This is a flat rate that includes rural and mountainous areas. Their is also Los of choices from different sellers and different prices to chose from. Amazon is also being undercut by Temu and shein which have lower prices, but do not have fast delivery. Lastly the algorithm they use replaces sending buying spies into peoples stores. Just make sure that they have plenty of choices and not dictate prices. A much worse problem is gas stations having the same price collusion in an area.