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American Hartford Gold Group

 Member | 15,753 inquiries |
Gold, Silver, and Platinum Dealers

11755 Wilshire Blvd. 11th Floor
Los Angeles, CA 90025
| Get Directions

(800) 462-0071


Monday - Friday: 6am to 8pm PST

Company Rating


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Customer Reviews

based on 9 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

2 complaints closed in last 3 years.

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Membership Information


Proud member since 06/12/2015
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 2/7/2022

Excellent friendly service. Provided informative overview and answered all my questions satisfactorily.

From my first phone call I knew what to expect in terms of service level. It still exceeded my expectations. Ben Lee explained the different products available and the intricacies of each. He was a great help in making my decision on what to buy and how much to spend.

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Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

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Complaint Closing Statistics

2 complaints against American Hartford Gold Group closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
2 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

American Hartford Gold is a business owned and operated in Los Angeles, CA which helps individuals and families invest in precious metals. This includes Gold, Silver and Platinum in both bars and coins.

Primary Contact: Sanford Mann (Chief Executive Officer)
Business Started: 3/30/2015
About American Hartford Gold Group

American Hartford Gold provides both physical delivery to one’s doorstep or inside of a retirement account like an IRA, 401K or TSP. American Hartford Gold helps clients achieve greater security for their future by adding “safe haven” assets to their portfolio. Investors receive only the highest quality gold and silver coins, offered at competitive prices with 100 customer satisfaction guaranteed.

Our leadership is truly committed to providing quality service and fair pricing. Through our expertise in the industry, we provide the latest market information with a historical perspective to empower both experienced and new investors!

American Hartford Gold has an A+ rating with the Better Business Bureau and has a 5-star customer satisfaction rating on multiple review platforms like Trustpilot and Google. Additionally, the Inc 5000 named American Hartford Gold among the fastest-growing private financial services companies in the USA. American Hartford Gold is a proud multi-year sponsor of NASCAR and is the only precious metals company recommended by Bill O’Reilly. We are extremely honored that Bill O’Reilly trusts and recommends us to his beloved friends, family, and viewers.

At American Hartford Gold, we aim to educate and help clients about investments in the precious metal industry with complete transparency and fair dealing. We strive to provide all our customers with unparalleled customer service with trust and complete satisfaction.

We offer all our clients our Buyback Commitment, in which we encourage our clients to contact us first if they wish to sell their metals. While we cannot legally guarantee that we will repurchase metals, we never charge any additional liquidation fees and provide a quick and simple 3-step liquidation process.

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info


The Hartford Gold Group



Jennifer Reubel
Eden Castaneda (Marketing)
Scott Gerlis (Partner)
Benjamin Blee (Senior Account Executive)