American Home Mortgage Servicing, Inc. ratings, reviews and complaints - Mortgage Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

This company's headquarters is located in the service area of the BBB of Metropolitan Dallas. To obtain a current reliability report complaint statistics or file a complaint on this company please contact the Better Business Bureau of Dallas TX by writing to 1601 Elm Street Suite 3838 Dallas TXIL 75201-3093 or calling (214)220-2000 . To view the report on the website go to http://www.dallas.bbb.org. The below link is to their report: ~http://www.bbb.org/dallas/business-reviews/mortgage-processing/american-home-mortgage-servicing-in-coppell-tx-90019109

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against American Home Mortgage Servicing, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Personalized attention is the cornerstone of our approach to mortgage services. We spend time getting to know you and understand your situation. Then we create individual solutions, walk you through your options and guide you through every step.

Primary Contact:	Customer Service
Business Started:	11/3/1992
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01848220
Status: Expired

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

A H M S I

AHMSI Real Estate Management Inc

American Home Mortgage Servicing Inc

Websites:
There are no additional web sites.

Contacts:

Gregory C. Moorer (Loan AdministrationResearch Specialist)

Kerry Phillips (Manager of HPO/OCA)

Ronald Lee Bergum (Broker)

Rosalyn Hall (Loan Administration Research Specialist)

Sheenah Starlin (Research Specialist)

Addresses:

538 Broad Hollow Rd, Mellville, NY, 11747

3121 Corte Linda, Newport Beach, CA, 92660-3202

111 Pacifica Suite 305, Irvine, CA, 92618

1525 S. Beltine Road, Coppell, TX, 75019

Reputation Report

American Home Mortgage Servicing, Inc.

Complaints and Resolutions

Other Information