Complaints for American Home Mortgage Servicing, Inc. in Irvine, CA

6501 Irvine Center Drive
Irvine, CA 92618 | Get Directions

(877) 304-3100

http://www.ahmsi3.com

7:00 am - 9:00 pm CT Monday through Friday
7:00 am - 4:00 pm CT Saturday

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

This company's headquarters is located in the service area of the BBB of Metropolitan Dallas. To obtain a current reliability report complaint statistics or file a complaint on this company please contact the Better Business Bureau of Dallas TX by writing to 1601 Elm Street Suite 3838 Dallas TXIL 75201-3093 or calling (214)220-2000 . To view the report on the website go to http://www.dallas.bbb.org. The below link is to their report: ~http://www.bbb.org/dallas/business-reviews/mortgage-processing/american-home-mortgage-servicing-in-coppell-tx-90019109

Complaint Closing Statistics

0 complaints against American Home Mortgage Servicing, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

American Home Mortgage Servicing, Inc. complaints