171 inquiries | News Shoppers Publications
(323) 871-5836
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BCA's Summary and Analysis:
Complaints allege deceptive sales practices. The company sends solicitation notices to business owners which are deceptively designed to look like invoices for past service. Recipients complain the dunning communications are confusing to company personnel who might mistakenly pay when in fact the advertising is unauthorized. The company responded to one complaint. However, other complaints remain unanswered. Should you receive a simmilar invoice, write the company to insist upon proof of the authorization, or be released from all liability. Federal law requires any solicitation in the guise of invoice to warn recipients that it is not a bill, but a solicitation and that there is no obligation to pay. These types of solicitations must contain a disclaimer in 30 point bold type which reads, 'THIS IS NOT A BILL. THIS IS A SOLICITATION. YOU ARE UNDER NO OBLIGATION TO PAY THE AMOUNT STATED UNLESS THE OFFER IS ACCEPTED."
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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
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