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Americare

230 inquiries |
Home Health Services

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2255 Coleman Street
Brooklyn, NY 11234 | Get Directions

(718) 434-5100

Company Rating

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/5/2023 C A.

False Promises & Places Patients Health in Jeopardy

I totally agree with the previous review that was posted. This is a business with a history of poor care & lawsuits. Americare placed me in harm's way following my discharge from Inpatient Rehab. Once home, they were supposed to set up a Visiting Nurse evaluation of my situation and need for continued care. They were MIA & did not return my calls; once an appointment was set, they didn't show up or call. I had to advocate hard to get them keep the mandated assessment appointment by Visiting Nurse which needs to be done within 24-48 hours; they lie about appointments, don't return calls & cancel appointments 5 minutes before they are due to arrive; their needs assessment is flawed & it delayed my getting appropriate & necessary care. I also plan to investigate their billing practices as I suspect Medicare fraud.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Americare closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is home health services.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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