Find a reputable business?

Reputation Report

Americas Movers, Inc.

1,248 inquiries |
Moving and Storage Companies

File Complaint

10821 NW 122nd Street
Medley, FL 33178 | Get Directions

(866) 609-8637

http://www.americasmovers.com

Please call to schedule an appointment.

Company Rating

View Rating Explanation

Customer Reviews

based on 11 reviews.

Write Review

View Customer Reviews

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

1 complaints closed in last 3 years.

View Complaints

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/14/2024 Bernice O.

Luv This Moving Company

I called up American Movers Spoke to a very nice man named Kevin. The company would benefit from doing videos with the process of intake this way in the end the pricing doesn't change and it stays the same from the beginning and not cost thousands of dollars more. We definitely got the square footage wrong. I could not be in two places at one time my realtor Joy Curry her son Arean, from Gainesville, Florida took on the task of helping pack up my house while I came six hours south from the northwest helped me big time. Along came these two young gentlemen, one is his name, Sammy, the other Bo, when Joy told me there was only two to pack up my house. I thought the company was nuts sending only two people. These two young men took 12 hours alone just to pack my home up for me getting in the truck after that drive all the way to Miami sleep for a couple hours and then bring my stuff on the next day as promised when they arrived. I hugged them both as if they were my children. Outstanding service! Excellent communication and very respectful! We feel very confident in everything. The Packers and movers took great care of our belongings and we are worry free thanks to these two men. In the end, I adopted them I love them like this if they were my own sons I think their parents are having them . Our movers were exceptional - they handled our belongings and homes with the utmost care, ensuring everything arrived safely. Communication from our driver was excellent, adding an extra layer of reassurance throughout the process. I highly recommend these guys to anyone in need of a seamless and stress-free move. Our movers were exceptional - they handled our belongings and homes with the utmost care, ensuring everything arrived safely. Communication from our driver was excellent, adding an extra layer of reassurance throughout the process. I highly recommend these guys to anyone in need of an stress-free move.

View All Reviews

Complaints and Resolutions

Total Amount in Dispute:
$2,700.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

1 complaints against Americas Movers, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

View summaries of the complaint descriptions and responses.

View Complaints

Other Information

Company Info

Americas Movers, Inc. provides licensed and experienced moving services including residential moving, commercial moving, long distance moving, packing services, piano moving, antique moving, junk removal and more.

Primary Contact:	Jordan Truxell (Operations Manager)
Business Started:	7/31/2018
Social:

Interested in Americas Movers, Inc.?
Contact them directly!

Request Quote

Licensing

Companies offering to move household goods within the state of California are required to register with the California Public Utilities Commission (PUC). For the most up-to-date information regarding licensing status, consumers may contact the PUC by visiting their website at http://www.cpuc.ca.gov/PUC/transportation/ or by calling (800) 877-8867.

For businesses outside of California, please check with the agency that regulates this industry.

For moves between states, movers are required to register and be licensed by the Federal Motor Carrier Safety Administration (FMCSA). For the most up-to-date information regarding a license status, consumers may contact the FMCSA by calling (800) 832-5660 or by visiting their website at http://li-public.fmcsa.dot.gov/LIVIEW/pkg_carrquery.prc_carrlist

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We suggest that consumers insist on a written binding estimate in advance of the move. With a binding estimate, the actual moving costs may not exceed the estimate. Be certain that the estimate is very specific concerning the goods to be shipped. It is advisable to purchase additional valuation for lost or damaged goods since the statuatory liability is only .60 cents per pound. If you obtain a non-binding estimate and you are moving between states (interstate) and the final invoice exceeds the estimated amount, customers are required to pay only 10% over the original estimate when the goods are delivered, with a balance due in 30 days. You can file a complaint or verify licensing by writing to the Federal Motor Carrier Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, or calling (800) 832-5660 or visiting their website at www.safer.fmcsa.dot.gov.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

America's Movers Inc.

Websites:

http://www.americasmovers.com

Contacts:

Kevin King (President)

Byron Logo (Office Manager)

Tony King (Dispatch)

Other Categories:

Moving and Storage Companies

Addresses:

1341 White Stone Way, Davie, FL, 33255

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile