Monday-Friday 9 am to 5 pm
based on 6 reviews.
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
I would give no stars if it were an option
This company should be closed for fraud. I ordered a very expensive duvet from them in November of 2018. It is now June of 2019 and I am still trying to get a refund because I never received the duvet. There is no customer service number or representative available to speak with, just the ridiculous email that no one replies to. If you are considering buying anything from this company, DO NOT WASTE YOUR MONEY!!!!! I have never been so frustrated dealing with a retailer! They should be out of business!!!!
BCA's Summary and Analysis:
We have received no complaints against this company.
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Complaint Closing Statistics
AndersonAvenue.net began in 2006 with a mission to provide unique gifts and home decor at a reasonable price utilizing the great convenience provided by the internet.
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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
DBAs:There are no additional DBAs.
Websites:There are no additional web sites.
Contacts:There are no additional contacts.
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