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Avery Cab, LLC

79 inquiries |
Taxicab Companies

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24 Chatham Lane
Windsor, CT 06074 | Get Directions

(860) 648-1669

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/31/2021 Joann B.

Hope no other person rides in this uncomfortable & unsafe ride.

I had a ride from waterbury ct. to N.Y. for a medical appt. on Aug. 30th. 2021. Avery cab out of Windsor ct. Driver would not put on a mask, she doesn't like them, still after my request. She ate peanuts the trip going up she wore no mask. driver wore no seat belt. Almost rear ended 3 cars, & said I'm sorry. Driver asked for me to call Dr. & tell them I would be late, I didn't have phone # on me, she replied that's pretty stupid. Asked if I smoked so she could smoke. I was reading a book & put my metal bottle of water on floor board near her & looked up from my book, it was gone. Asked her about it and she said you are only one in back seat, & laughed you most have thrown it out the window, that was closed. Radio was on loud rap all the way up, even on back speakers. If my appt. wasn't so IMPORTANT and farI would have said just take me home. Then she told avery I didn't like her because she is black, which I replied my best friend is black, I judge people never by color. I rode to N.Y. twice with a very nice black driver, & asked for him again. This was the ride from HELL, very uncomfortable, due to loud screaming & safety issues. I hope no other person is put in this uncomfortable & unsafe situation.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Avery Cab, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is taxicab company.

Primary Contact:	Abdul Majid
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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