442 inquiries | Remote Control Airplanes Cars Boats
(626) 373-2288
http://www.bananahobby.com
Monday thru Friday 9:00 a.m. to 6:00 p.m. Internet based.
Company Rating
D
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N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege a pattern of shipping billing and product quality related complaints. Some customers complain that merchandise arrives defective inoperable or that wrong merchandise is received. In some cases complainants allege that due to manufacturing defects or design flaws thier hobbycraft crashes the first time used and they encounter dificulties with refunds or exchanges. Some customers complain they should not be required to pay shipping or handling charges for returns on incorrect or defective items. Other customers allege they return products but the company fails to send an exchange or issue a refund.~~The company responds to most complaints by shipping orders agreeing to exchanges or issuing refunds. The company denies most requests for reimbursement of shipping costs. They contend that their shipping policies are posted on their website and customers should read the policy before agreeing to make the purchase.
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Company Info
Banana Hobby is proud to bring to you the Newest and Hottest in the Radio Control Industry! We offer a Huge Array of RC products! From Radio Control Ready to Fly Electric Jets to Radio Control Car, Boats, Tanks, Beginner and 3D Helicopters!
Interested in Banana Hobby ? Contact them directly!
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
This company sells electronic remote control airplanes cars trucks and related hobby assessories. Consumers should be aware that this company's website terms and conditions can be found under the "support" tab on the website. We suggest you read all terms and conditions before making a buying decision.~~The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period they are required to notify the buyer in writing of the delay and give the option of waiting or having their money returned within seven days. Credit card payments must be credited within one billing cycle.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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