Bank Modification Experts ratings, reviews and complaints - Loan Modifications Advance Fee

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

This company has a pattern of serious complaints alleging they failed to follow through on loan modification contracts and failed to honor their refund guarantee. Most recent complainants also report the company has moved or they are no longer able to contact anyone at the company. Many clients complain they lost their homes or worsened their financial situations by using the company's services.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Bank Modification Experts closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The company's business is providing loan modification services.

Primary Contact:	Brian Pascal (CEO)
Business Started:	12/2/2008
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01742897
Status: Revoked

As of our last verification on August 17 2010 Brian Pascal's DRE salespersons license was conditionally suspended on September 12 2009 for failing to comply with educational requirements. For the most up-to-date information regarding license status consumers may contact the DRE by calling (916) 227-0886 or by visiting their website at http://secure.dre.ca.gov.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company's website displays an advisory that they are no longer in business. The company's principal Brian Pascal is currently operating a new company called Premier Legal Advocates (PLA). PLA offers the same type of services. A seperate report is available upon request.~~Effective October 2009 in California it is illegal to collect any fees regardless of the form for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law. HUD approved housing counseling agencies are exempt from this law.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

BWP & Associates, Inc.

Home Resolution Company

Fresh Start Modifiers

Websites:

http://www.homeresolutioncompany.com

Contacts:

Bobby Emama (Salesperson)

Other Categories:

Foreclosure Consultants

Addresses:

29554 Poppymeadow Street, Canyon Country, CA, 91387

Reputation Report

Bank Modification Experts

Complaints and Resolutions

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