Bay Law Group ratings, reviews and complaints - Loan Modifications Advance Fee

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege a pattern of serious allegations which include unfulfilled contracts, misrepresentation, and inability to obtain refunds when services were not provided. Some complainants allege loan modifications are not completed within agreed upon timeframes, and wait time has exceeded several months. Other clients complain the company changed names, and locations without notifying them. or that refunds were promised but never received.

The company responded to a few complaints by denying responsibility for the client. one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate. All others are unanswered.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Bay Law Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing loan modification services.

Primary Contact:	Reza Bayat (Attorney)
Business Started:	9/1/2006
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Effective October, 2009 in California, it is illegal to collect any fees, regardless of the form, for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law.

HUD approved housing counseling agencies are exempt from this law. For businesses outside of California, please check with the agency that regulates this industry.

Other Considerations

We believe this company previously operated as Wall Street and Associates, or Wall Street Financial Group. Although Bay Law Group was denied affiliation with Wall Street, our investigation has revealed information that indicates otherwise.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Law Group Alliance

Wall Street Financial Group

Wall Street Processing

Wall Street Financial Consulting

Websites:
There are no additional web sites.

Contacts:

Bella Marley (Owner)

Daniel Corcia (Broker)

Michael Serour (Loan Modification Specialist)

Addresses:

15720 Ventura Blvd Suite 608, Encino, CA, 91436

1000 Town Center Drive, Suite 300, Oxnard, CA, 93036

Reputation Report

Bay Law Group

Complaints and Resolutions

Other Information