Find a reputable business?

Reputation Report

BBB Lawn Service

  17 inquiries |
Lawn and Garden Maintenance Service

1966 Bluebird Run West
Orange Park, FL 32073
| Get Directions

(904) 505-3763

Company Rating

BB

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/4/2021

Fraud

Bernard Miller was hired & paid $150/month for weekly lawn mows, edge, trim, debris blowing, but never provided any service in July a d has been paid $300 total for only 2 lawn mows. On Wed 6/15 the day we met, I paid him for all of June when he only mowed 2x's vs. 4/month (he mowed 6/15 and last on Sun 6/27). On Sat 7/03 I paid him ANOTHER $150 for month of July, but he has never provided any service as evidenced by Cash App and bank account transactions I can provide proof of and have provided to him. I text him Sat 7/03 to let him know I sent payment, but he did not acknowledge this. Tues 7/05 I text him to ask when he was coming to mow, he replied it was raining (it was not raining in my area) said he was waiting if it would stop, but never came out and or followed up. Thurs 7/07 I text again, he gave excuse of rain and I was next in line, but he didn't show or reply to update me he wasn't coming. Fri 7/08 I asked when he was coming, he said if he wasn't there by 5p that day, he'd be there by 8am the next day. At 5:20p next day Sat 7/09 he had not come nor contact me, so I text him to let him know the business relation was not working out, requested him to please refund me the $150 for July month he never gave service for. He did not reply over refund and when I tried to send him payment request Cash app, it was declined. Sun 7/10 his last text was "there was no payment for July that was a catch up payment". There is nothing to catch up on, this is blatant theft. All I request is a full $150 refund for July which I did not receive 1 single service during.

Read More

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against BBB Lawn Service closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business provides lawn and garden maintenance services.

Primary Contact: Bernard Miller (Owner)
Business Started: N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in BBB Lawn Service?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.