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Beverly Hills Can Co

14 inquiries |
Taxicab Companies

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5741 West Adams Blvd
Los Angeles , CA 90016 | Get Directions

(310) 273-6611

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/27/2022 Krista D.

we are all extremely upset. If they couldn't provide they shouldn't of lied and we could of made other arrangements

Confirmed with this company 3 times for taxi service to LAX on ,5/24/22 for 3:30 am our flight time was 5:38. I was told 3 times that the ride was set up. The other 3 passengers and I stood outside from 3:25 until 5:10, waiting for this cab. I called several times saying where y'all at, I got a different story every time. One of the ladies even hanged up on me. Needless to say, we all missed our flight and this company didn't give a damn! During one of our calls a guy said we are looking for someone to pick you up and I said looking for someone, I said "no my ride was already booked and confirmed" long story short no one showed up. We ended up calling a lift, but still missed our flight. We were on the road waiting on them since 3:25 am and because of the missed flight, we sat in the airport for 8 hours waiting on the next flight. Ended up going to Newark New In and caught another plane back to SC. I didn't get home until almost 2am. It's there fault and we are all extremely upset. If they couldn't provide they shouldn't of lied and we could of made other arrangements?

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Beverly Hills Can Co closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is taxicab companies.

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Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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