Bite Size Deals LLC ratings, reviews and complaints - Online Retailers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

It appears that this company has ceased taking incoming orders online. Customers who have not obtained their products or refunds should consider filing a chargeback request with your card carrier. Some banks require the request to be made in writing. In any case the request should be made within 60 days following the date of the first statement on which the charge appears.

Complainants allege false advertising, non disclosure of costs associated with shipping, shipping delays due to out of stock items, and defective merchandise. Some complainants allege the company's advertising purposely implies they are a UK based company and directs internet traffic to potential UK customers causing added shipping fees, delays in receiving orders, and warranty problems for UK customers. Other customers complain of difficulties with refunds and exchanges. Some complainants report that merchandise is delivered defective, and that due to delays by the company to send a RMA tag, the 30 day return period expires making them ineligible to return the merchandise.

The company responds to some complaints by agreeing to issue refunds or send RMA's for returns or exchanges. Some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Bite Size Deals LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is the sales of merchandise via the internet.

Primary Contact:	Jaivin Karnani
Business Started:	8/29/2008
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company sells general merchandise and electronic products via the internet. Although the company's web address and related information indicate they are based in the United Kingdom, they are a non-UK company with their website registration in Pasadena California. Non US customers who purchase from this company may be subject to import fees or other costs associated with international delivery.

The internet has made it easy to shop for products almost anywhere in the world. However, many people are discovering that getting a foreign-bought item successfully delivered to their country is much more complicated.

When goods move from any foreign country to the United States, they are being IMPORTED. There are specific rules and regulations that govern the act of importing - and they can be extremely complex and confusing - and costly. Similar rules and regulations would apply regardless of the country of origin.

In other words, "Buyer, Beware." When you buy goods from foreign sources, you become the importer. And it is the importer - in this case, YOU - who is responsible for assuring that the goods comply with a variety of both state and federal government import regulations. Importing goods that are unsafe, that fail to meet health code requirements, or that violate quota restrictions could end up costing you quite a bit of money in fines and penalties. At the very least, such goods would be detained, and possibly destroyed, by CBP.

Knowing what is admissible is just part of the story. The other part is knowing how to import. Depending upon what you are importing and its value, the procedures can be very complicated. It does not matter whether you bought the item from an established business or, from individual selling items in an on-line auction. If merchandise, used or new, is imported into the United States, it must clear CBP and may be subject to the payment of duty as well as to whatever rules and regulations govern the importation of that particular product into the United States.

Other Considerations